While the Couriers endeavour to fulfil the Schedule below, delivery times are estimated,  not guaranteed, and occasional delays may occur!  If a delivery deadline is crucial to you, please select the Customer Collect shipping  option, or arrange your own Courier.

We like to work quickly and can generally process, pack and dispatch Customers’ orders on the same day. However once the parcels leave our premises, these also leave our care, control and supervision.

We contract deliveries to several professional Courier companies and, by and large, they do deliver punctually and reliably. Nevertheless, Courier drivers are people, just like you and us.

They can get sick, their vans and trucks can break down,  they can have accidents, get flooded, caught in storms, or fires even, and what have you.

If your parcel is in transit and any or all of these events occur, then it may get delayed or not get to you. If that happens, please do not ring us because we cannot resolve much on the telephone.

Instead, please do email us with your Order Number which will have all the dispatch details. We  will then be able to check the parcel’s Tracking Report, submit a Support Ticket if required, and get back you by email.

Importantly,  this email process creates a written record of what is happening a parcel and can be referred to, if a claim needs to be made.

We further advise that we do not know of any Couriers that are able to guarantee delivery dates. We therefore can not and will not assure or guarantee delivery deadlines.

To avoid delays, disappointments, disagreements and disputes please ensure that you place your order for our picture frames or other products with plenty of time for your expected or scheduled event,  presentation, gathering, function, business meeting, family or social occasion.

Our photo frames, picture frames and other product ranges can be found online by making Google or Bing searches.  For custom picture frames and custom picture framing quotes please use our free, easy and fast Prices Estimator.