"Unshippable A0 picture frames? Why, what does that mean?". That was the question we were asked in disbelief and incredulity while fielding a telephone inquiry from a young mum in Northcote. She said she was confused as to why our website said that we could not  "post" a huge A0 black glass frame which she wanted.  She just had had a baby, she explained, and couldn't possibly come down  and pick up the frame, so she just wanted it shipped to her address.  We  did tell her that large glass frames cannot be shipped because most of the times these break or get damaged in transit, but she seemed to find it difficult to accept the explanation  and kept suggesting and insisting on various shipping methods that ...