Help! My new photo under the photo frame glass has weird wet marks or spots!

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If your photo frame glass has weird wet marks or spots it's most likely that you will see this unusual phenomenon when you put a glossy, brand-new photo inside a picture frame, or a photo frame, so that it touches the glass of the  fphoto-frame-glass-with-newton-ringsrame. In fact, if you squeeze the glass and the back of the frame together, or run a fingertip hard across the back of the frame, you should see the mark, 'spot' or 'stain' increase or travel in the same spot or direction as your squeezing or your fingertip moves. And the more the photo touches the glass, the bigger the mark or 'stain' will appear too be. Release the pressure or lift you fingertip and the mark will lessen or disappear altogether. This will confirm to you that this occurrence is caused ...

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Help! How will I know what size photo frame or picture frame I should order?

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To know what size photo frame or picture frame you should order, first make sure you have your artwork (photo, print, canvas, document, etc) with you so that you can measure it. While measuring-artwork-to-suit-picture-framesthis seems a little silly to suggest, it isn't. Many customers ring us up wanting picture framing quotes for prices. When we ask them what size their picture are many say that the don't know for sure. They say that they don't have the picture because they're just about to order it online or that they've just done so. It seem that customers either take it for granted or assume that the picture size they're getting online will be exactly as described or ordered....

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I want a picture frame made up for my picture, do I have leave my print with you?

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The answer to the often asked question "do I have leave my print with you?" is, yes.  Please do leave your picture, print, pospicture-framer-consulting-with-customerter or photo (we call it artwork) with us.  We need it to make a custom picture frame, put your artwork inside it, seal it, put the wire or cord and hand it do you. Some customers may be worried that their work is contracted out or framed elsewhere, but, with us at least, that's never been the case. All picture frames, photo frames or poster frames and all picture framing is done by skilled, experienced custom picture framers in house. Other customers may be ...

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How, why, when and where light can damage your precious, framed art.

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We had already written a few posts on the subject of how light can damage your precious framed art, but recently we came acrfaded-photograph-damaged-by-sunlightoss an old and rather interesting article. After reading it, we deemed it as being far more detailed and better researched than we had already written, even though our posts are based on our experiences and empirical observations over the years. This article, reproduced below, had all the headers cut and was pasted in an old school project book. Although we'd like to attribute it to its original writer, we can't as all the authoring information was removed. Nevertheless if ...

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How do I get a pastel ready for picture framing and how will it be framed?

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Before discussing how to get a pastel ready for picture framing, we should explain what these are.  Pastels and charcoals are drawn or painted with short sticks or chalks which are friable media. Friable means a powdery how-to-frame-a-pastel-on-paperor crumbly and otherwise loose and unstable medium. In fact, if you happen to accidentally touch a pastel or charcoal, chances are that you will smudge it and that some of the medium will come off and stick to your hand. Therefore it is important to safeguard the artwork from accidental touching, smudging, other contact or pressure damage. If needing to temporarily store or transport ...

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Help! My brand new window mat is all scuffed and dirty, how do I fix it?

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"How can a window mat is all scuffed and dirty, how can I clean it" ?  This is a question we often get asked from Customers who do their own picture framing or assemble their picture frames picture-farmer-holidng-up-a-dirty-window-mountand photo frames. New window mats (also called window mounts) shouldn't get to Customers dirty or scuffed but occasionally this does happen. If you do get this problem, you have the choice of going back to the mat supplier and asking for a mat replacement or try to fix .. the problem yourself. This post will not address the former solution but the latter. When a window mat or matboard bears scuff ...

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My friends are buying floater frames, what are these? Should I get one?

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Before you rush out buying floater frames just because all you friends seem to be doing so,  please do read this post which endeavours to explain what wooden-floater-picture-frame these newly-discovered picture frames are.  The floater frame evolved from the 1950's picture framing "stripping" style. This style was an attempt to embellish and visually seal, or finish, the appearance of unframed oil paintings on canvas. This involved the fixing of thin wood strips or plywood trims, about 3 to 5mm thick, to the four, external sides of a stretcher frame. However, while this style of picture framing also known as 'Baguette" improved the appearance of the oil ...

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Digital photo frames versus traditional photo frames, who’s winning?

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In the contest of digital photo frames versus traditional photo frames the winner seems to be traditional photo frame. It wasn't that long ago, around the year 2000, that digital photo frames first appeared in Australia. We remember still the collective shiver Australian unattractive-digital-photo-frame picture framers experienced when these first came onto the market. The world was, and still is changing fast. The computer, the internet, the world wide web have and are still continuing to, kill off entire industries. Older, established picture framers well remembered advertising behemoths like Yellow Pages to whom we slavishly bowed and paid tribute to every year. So if technological change has wiped out one of of the world's largest ...

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Can I have my new prints and photos framed into some old picture frames I have?

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We are occasionally asked if we can fit Customer's new photos framed into some old picture frames they may have.  The answer is yes,  but this is conditional to the quality, soundness recycled-photo-frame and suitability of the picture frame to be re-used. To begin with, the picture frame, or photo frames being considered for recycling should be sound, solid, free from borers or other insect infestation. Its corners should be unsprung, that is, closed tightly without gaps or rocking or rolling. If any of the picture frame corners do move whilst being handled than the frame is said to to be "sprung". If so, it will then have to be dismantled and ...

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Can I phone through a custom picture frame order and pick it from your store?

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"Can I phone through a custom picture frame order" was a request we received last week?  Sorry, no, we said,  we would rather not do it. And we know this sounds crazy, but let us explain why.  The main reason is that most people aren't picture framers, they don't know how to measure for picture framing, they get the measurements wrong and then we may make picture frame that won't fit the artwork. When this happens, the customer blames us and either refuse to pay for the frame we just made or wants a new or "better" frame made up for free. This is a lose-lose situation for both customers and ourselves and that's why ...

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