We venture to say that at least every household has some shadow box picture frames hung on a wall that will make the beholder sniffle, if not cry, in a happy, emotional response.  Typically the framed item might be a photograph, a note, a document or an object marking or commemorating a birth, a newborn wristband,  cast of baby hands or feet, a christening,  a school report or something and anything just as close or as dear to a family’s heart.  This brings us to one inescapable truth of life, all children will eventually grow up, and become adults.   And adults love their birthdays, just as much as children  ... 

When Customers asks us if black picture frames are still fashionable we often answer with this old aphorism “Black is the new black”.  In fact, picture frames with black mouldings is our single and most popular product.  Which bring us to that old conundrum, the colour black isn’t a really colour!  Contradictory?  Well, check out any rainbow.  You ought to be able to sequentially see, Red, Orange, Yellow, Green, Blue, Indigo and Violet but not black.  This is because black is darkness, or the absence of light and  not on the visible colour spectrum.  Technically then, neither black nor white are  ...  

Saving Customers with their picture frames and picture framing inquiries questions, queries, sales, complaints and problems is what our Customer Service is all about.  No two  Customer are like, and so are the challenges.  For instance, we have been packing parcels in the same manner and method for years.  And  while one Customer will post us a glowing review for how we do it, yet another will complain that there’s too much packing.  We do however have very good business reputation which, in great part, derives from our experience in the picture framing industry, around 50 years. ... 

Yes, we’re making  an intended  pun here to Elton John’s famous 1976 ballad, but the sentiment, how to say some thing tough firmly. but nicely, such as the negation, no;  is much the same.  While custom picture framers the world over pride themselves  on customer service, sometimes, someone, someplace will have to say no to some Customers’ requests. And saying no to, anyone, especially Customers who are our business lifeblood and livelihood, can be the hardest word, as the song says. We are no different, and over the years we have had to respectfully decline various types of requests ..