Hmmm .... Ordering picture frames online responsibly ?  What’s the responsibility for, or  about, most folks would say.  You place an online order, you pay, you get your stuff and that’s it.  There are no duties, obligations or responsibilities, right?   Wait, not so fast, we would respond.   While not a face-to-face personal interaction, ordering online is a human activity that does carry some responsibilities.   This is because we approach and interact with others asking them to do something for us, even if it’s electronically and not personally.  And when interact with others under any circumstances, it pays to be nice, doesn’t it?   Have you ever found that ...

Ah, ordering  art online, it’s something that most of us have done or will do at one time or another. And by art, we certainly don’t mean the crypto art being flogged online nowadays which isn’t just cryptic but basically incomprehensible to most folks. We mean art on paper, mostly being drawings, limited editions, lithographs, serigraphs, watercolours, gouaches or small oil paintings. In times gone by, Customers would visit art shows, attend art galleries or visit artists’ studios to buy art. And just as often, they might visit their local picture framer and see what posters there might be in the print bin.   We fondly remember Mickey Mouse, Snow White, Peter Pan, Superman, Jaws, Mad Max, The Man from ...

We venture to say that at least every household has some shadow box picture frames hung on a wall that will make the beholder sniffle, if not cry, in a happy, emotional response.  Typically the framed item might be a photograph, a note, a document or an object marking or commemorating a birth, a newborn wristband,  cast of baby hands or feet, a christening,  a school report or something and anything just as close or as dear to a family’s heart.  This brings us to one inescapable truth of life, all children will eventually grow up, and become adults.   And adults love their birthdays, just as much as children  ... 

When Customers asks us if black picture frames are still fashionable we often answer with this old aphorism “Black is the new black”.  In fact, picture frames with black mouldings is our single and most popular product.  Which bring us to that old conundrum, the colour black isn’t a really colour!  Contradictory?  Well, check out any rainbow.  You ought to be able to sequentially see, Red, Orange, Yellow, Green, Blue, Indigo and Violet but not black.  This is because black is darkness, or the absence of light and  not on the visible colour spectrum.  Technically then, neither black nor white are  ...  

Saving Customers with their picture frames and picture framing inquiries questions, queries, sales, complaints and problems is what our Customer Service is all about.  No two  Customer are like, and so are the challenges.  For instance, we have been packing parcels in the same manner and method for years.  And  while one Customer will post us a glowing review for how we do it, yet another will complain that there’s too much packing.  We do however have very good business reputation which, in great part, derives from our experience in the picture framing industry, around 50 years. ...